Students not in Destiny

Send a footprints email message: footprints@canyonsdistrict.org
In the Subject line put: Destiny--Student not in system
In the body of the email put something like this: Katniss Everdeen is not in the Destiny library catalog
Try and find the student # and grade of student from the student or from Skyward and include this information also
Students do not show up in Destiny until about 2 days after they register

Students cannot log in to Active Directory or Google Drive or Canvas

Send a footprints email message: footprints@canyonsdistrict.org
In the Subject line put: Student cannot log-in to Active Directory
In the body of the email put something like this: Harry Potter, 8th grade, #1234567 cannot log in to active directory
Include name of student, grade, and student number
Usually this problem can be remedied in 24 hours
Double check the log in with the students. Many times they can't log in because of user errors!

Have teachers and/or school site administrator (could be ELA chair or tech person) check to make sure the student is in the system
If they are in the system, they need to be activated or the SRI test needs to be checked in the student account
If they are not in the system, send their name, grade and student number to Cindy Perry cindy.perry@canyonsdistrict.org and tell her which program they cannot log into or add the information to create a new student